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Eastbourne Healthcare Partnership
Call 111 - When it is less urgent than 999

Repeat Prescriptions

First be sure that your doctor is happy for you to request repeat prescriptions. If this is the case then please, when possible, order your repeat prescriptions on the printed request form provided at the chemist when you collect your medication. This can be:

  • Posted to the surgery via Royal Mail.
  • Placed in the repeat prescription box on the reception desk.
  • Handed in at your local chemist (who will return it to us).

Online Service For Repeat Prescriptions

To improve the service that we give to our patients there is now in place an on-line system for repeat prescription ordering, so stopping the need for a note, phoning in or a repeat slip.

You will need to access the website and register on line.

There is no need for a password or pin, so all you need to do on the first question is answer NO, you can then carry on with the registration process. It takes a while for the system to catch up with the registration process, so please wait 24 hours before trying to log on and use your new details.

If you have any difficulties with the registration process, please phone us with your contact details and we will call back to help you.

Hopefully you will find this a useful service and feedback on using the website will be appreciated.

Patient Access

We do not accept requests for repeat prescriptions over the telephone as mistakes may be made.

Please leave three full working days before collection of repeat prescriptions. Please make adequate provision for Bank Holidays and we suggest five working days' notice.

Most of the local chemists provide a collection service, so if you indicate on your repeat prescription where you wish your medicines to go, we will send the signed prescription direct to the pharmacy of your choice.

Local Services, Let
Rivendale Lodge Care Home